Privacy Policy

Effective date: January 1, 2025

1. Introduction

MT5 Toolbox (“we”, “us”, “our”) operates https://mt5toolbox.com/ (the “Site”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data. By using the Site you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following information:

a. Information you provide directly

  • Contact information (e.g., email address when you sign up for newsletters or contact us).
  • User-submitted content (e.g., comments, uploaded files, forum posts) when you choose to submit them.

b. Technical and usage data (automatically collected)

  • IP address, browser type and version, device identifiers, operating system, referring URLs, pages visited, date/time stamps, and other analytics data collected via cookies and similar technologies. This information helps us operate, maintain, and improve the Site.

3. Cookies & Tracking Technologies

We and our third-party partners use cookies, web beacons, local storage, and similar technologies to collect information about your browsing activities. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites. If you use the Site, you consent to our use of these technologies as described here.

Common uses:

  • Essential cookies: required for basic site functionality.
  • Performance/analytics cookies: to measure site traffic and improve UX (e.g., Google Analytics).
  • Advertising/targeting cookies: used to show relevant ads (e.g., Google AdSense and its partners).

4. Google AdSense and Advertising

We use Google AdSense and other advertising services to display ads on the Site. Google and other third-party advertising partners may use cookies and similar technologies to serve, target, and report on ads. Information collected may include usage and device data to provide interest-based advertising. For information on how Google uses data and how to opt out of personalized advertising, please consult Google’s advertising policies and Ads Settings.

If you prefer not to receive personalized ads from Google, you can visit Ads Settings or use Google’s tools to opt out of personalized advertising.

5. Google Analytics

We may use Google Analytics to track and analyze Site usage. The Google Analytics service collects information such as visit duration, pages viewed, referral sources, and device information; this data helps us improve the Site. To opt out of Google Analytics collection for your browser, you may install the Google Analytics Opt-out Browser Add-on.

6. Third-Party Services & Links

The Site may contain links to third-party websites (for resources, downloads, or advertising). We are not responsible for the privacy practices of those websites. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

We may also work with third-party service providers (e.g., hosting, analytics, email delivery, payment processors). These providers have access to personal data as necessary to perform their functions but are contractually obligated to keep it confidential.

7. How We Use Your Information

We use information for purposes including:

  • To provide, maintain, and improve the Site and our services.
  • To respond to your inquiries and provide customer support.
  • To send newsletters, marketing communications (where permitted) and updates.
  • To detect, prevent, and address technical issues and abuse.
  • To serve and personalize advertising content.

We only retain personal data for as long as necessary to fulfill the purposes described or as required by law.

8. Legal Basis for Processing (EU/GDPR)

If you are in the EEA, our legal basis for processing personal data includes: your consent (where required), performance of a contract, legitimate interests (such as site security and analytics), and compliance with legal obligations. Where processing is based on consent, you have the right to withdraw consent at any time.

9. Your Rights (GDPR, CCPA & similar laws)

Depending on your jurisdiction, you may have rights including:

  • The right to access the personal data we hold about you.
  • The right to request correction or deletion of your personal data.
  • The right to restrict or object to certain processing, including direct marketing.
  • The right to data portability.
  • For California residents: the right to request disclosure of categories of personal information collected, sold, or shared and the right to opt out of the sale/sharing of personal information where applicable.

To exercise these rights, contact us at support@mt5toolbox.com. We will respond within applicable legal timeframes.

10. Children’s Privacy

The Site is not directed to children under 16 (or a higher age required by local law). We do not knowingly collect personal data from children under that age. If you believe we have collected personal data from a child, please contact us and we will take steps to delete that information.

11. Security

We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission over the Internet or electronic storage is 100% secure—complete security cannot be guaranteed.

12. Data Retention

We retain personal data only for as long as necessary for the purposes described; retention periods may vary depending on the nature of the data and legal obligations.

13. International Transfers

Our servers and third-party service providers may be located in various countries. By using the Site, you acknowledge that your information may be transferred to and processed in countries outside your jurisdiction. Where applicable, we rely on legal mechanisms (e.g., standard contractual clauses) to protect such transfers.

14. Cookie Consent & Consent Management

If you serve users in the EU or other regions with consent requirements, you should implement a cookie consent banner/Consent Management Platform (CMP) that supports the IAB Transparency & Consent Framework or equivalent to collect and store user consent choices. This will allow you to control whether advertising/analytics scripts run before consent.

15. How to Opt-Out / Manage Preferences

  • Ads personalization (Google): Visit Google Ads Settings or My Ad Center to control ad personalization.
  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on.
  • Browser controls: You can configure most browsers to block or delete cookies. Note that blocking cookies may affect Site functionality.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy at this page with a revised “Effective date.” Significant changes will be communicated via the Site or email where appropriate.

17. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact:
Email: support@mt5toolbox.com